AI-generated illustration — not a photograph of our team or fleet.
From the collection desk to your door.
How this service works.
Flat-pack furniture can be surprisingly long and heavy in its packaging. The assembled product dimensions are not enough to plan transport: a single wardrobe order can arrive in several separate boxes. Send the package list or a screenshot showing the size and weight of each carton.
What you can ask us to move
Boxed wardrobes, shelving and desks
Flat-pack beds and dining furniture
Prepaid click-and-collect orders
Purchases must be arranged with the retailer. We are independent of IKEA and other retailers; assembly is agreed separately.
Prepare for collection.
Confirm the order is ready, the store will release it to an authorised collector and the collection slot works for the route. Include order identification through the agreed private channel. At home, identify a dry place for the cartons and request carrying beyond the entrance if needed. Assembly and packaging removal should not be assumed.
Details to include in your quote.
Send package dimensions, not assembled dimensions.
Confirm the order is ready and collection is authorised.
Share the store’s loading instructions and slot.
Include full collection and delivery postcodes, your preferred date and how much carrying help you need. Photos help explain the load but do not replace dimensions and weight. Find your location →
FOUR PARTS OF A CLEAR QUOTE
More than the miles.
The same journey can need a different plan depending on the items and access. Agree the charging basis and any extras before booking.
The load
Item count, dimensions, weight, protection and any agreed dismantling.
The route
Collection, delivery, additional stops and any agreed route-related charges.
The handling
Crew size, stairs, lifts, loading distance and carrying time at each address.
The timing
Requested date, access windows and any waiting or additional time.
BEFORE YOU BOOK
Flat-pack & store collections: your questions.
Can you collect an IKEA or other click-and-collect order?+
You can request an independent collection for a prepaid, ready order. Check the retailer’s authorisation rules and provide the package details and collection window.
What is included in my quote?+
Ask for the vehicle, crew, collection and delivery scope, price basis, waiting charges and any agreed materials or extra work to be confirmed. Purchases must be arranged with the retailer. We are independent of IKEA and other retailers; assembly is agreed separately.
Is my booking confirmed when I send the form?+
No. The team must review suitability and availability and agree the price and terms with you. Keep your enquiry reference; no payment is taken by this form.
LET’S GET THE DETAILS RIGHT
Your move. Your quote.
Tell us what’s coming with you. We’ll use your details to review the route and discuss your move.
Collection and delivery postcodes
Items, carrying help and access
Preferred date or flexible plans
No payment to enquire.
Submitting the form does not reserve a van. Price, crew and availability are confirmed separately.
The quote depends on the load, journey, stairs, parking, carrying help and date. Request a tailored quote and agree whether the price is fixed or time-based, including any minimum charges and extras.
Will someone help me carry the items?+
Tell us how much loading and unloading help you need. The number of movers and included carrying are agreed before booking; do not assume one person can move every item safely.
Can I request a weekend or short-notice move?+
Yes. Give your preferred date, any flexibility and collection windows. We check each request; a submitted enquiry does not guarantee same-day or weekend availability.
Can I request packing or dismantling?+
Yes. Include the items and the work you need in the form. Materials, dismantling, assembly and specialist handling are only included when specifically agreed.
Do you offer self-drive van hire or waste clearance?+
No. This form is for transport and moving-service enquiries. It is not self-drive rental or a rubbish clearance booking.
